Our team will deliver your log store direct from our premises to your home, and install in your chosen location. Please note, we require the buyer to ensure there is a level base for installation prior to the delivery date.
Delivery and Installation
Ensuring seamless setup from start to finish
Please note, the model you choose and your location factor into the delivery and installation fee.
Delivery and installation lead times typically range from 2 to 4 weeks, depending on demand. Full details on delivery and installation services are provided below.
Installation is included in the delivery fee, with nationwide coverage. Simply select your postcode at checkout, and if it’s not listed, contact us for a personalised delivery quote. We also offer bespoke sizing options to perfectly fit your needs—reach out via our contact page for a custom quote.
Delivery and Installation Process
1. On the day of your delivery we pack your flat-packed log store onto on of our delivery vans. We steer away from commercial couriers to offer the best delivery and installation package possible.
2. Once on route, we will contact you with an hours time slot in which our team will arrive at your property.
3. After arrival, our team will unload and install the log store where you'd like and be out of your way within the hour.
FAQ's
Q: How long does installation take?
A: We aim to be in and out of your home within the hour, we advise you allow a little longer so we can assure your log store is set up perfectly.
Q: What if I need to reschedule my delivery?
A: If you contact us via the email provided upon purchase and let us know with your order number this is no problem.
Q: Can I install the log store myself?
A: Yes, if you would like to do this, please deselect the installation checkbox at the checkout and we will deliver your log store for you to install yourself.
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